Thursday, October 2, 2008

What should the MSPs do?

This is a great article about the pressure "resellers" are facing in our current economic situation. It underscores the importance of how MSPs have insulated themselves from many of these pressures by adding managed services revenues to their business.

It does beg the question, though, about whether most of you consider yourself resellers or service providers (as differentiated by delivering at least one service that you provide yourself, and do not resell)? What do you think?

2 comments:

Jim Van said...

Now, Charles...this IS a trick question, right? Are MSPs service providers? In all seriousness, it's always about the expertise offered to the client...if quality services are obtained through 'the cloud' and bundled with that expertise, well, it's all about focusing on one's core competency...just like the sales message we all push to the client!

Jim Van
Logicomm, Inc.
http://www.logicomm-inc.com

Charles Weaver said...

I suppose it was more of a rhetorical question Jim, you are correct ;)

The value you and your colleagues provide is worth something and because it is worth something, it shouldn't be discounted or commoditized.